Effective: October 16, 2014
· why we gather information from you,
· what information we may collect from you when you visit our Web Site, respond to our emails, place orders via phone, mail or fax, use our mobile applications, place orders through social media applications or otherwise contact us via telephone, email, or mail (collectively, our "Services"),
· how we collect it,
· how we use it, and
· the choices you have regarding our use of personal information you have provided.
SECTION 1 – WHY DO WE GATHER INFORMATION?
Gift A Feast gathers personal information to help improve our products and customer service, to communicate with you, to process your orders, to provide an enhanced and more personalized shopping experience and to inform you, and your gift and message recipients, of special offers and discounts from us and selected third parties.
SECTION 2 - WHAT INFORMATION DO WE GATHER?
We collect information through our Website, emails, mail, telephone, mobile applications and social media applications including when you:
· place an order,
· browse our store,
· return an item or make an exchange,
· inquire about our products,
· subscribe to receive communications from us via email or register an account on our Website,
· participate in one of our surveys or marketing events,
· are referred to us through a marketing promotion of third-party business relationship,
· are sent our products as a gift,
· submit information for employment consideration, and
· engage in any activities we make accessible to our customers, members or users, including content submissions, chats, discussion groups, and requests for suggestions
Depending on how you interact with us, we collect some or all of the following types of information:
· your name, address, telephone number, email address,
· username, password, answer to security questions,
· payment/ordering information (credit/debit card number, expiration date, alternate or additional billing information and billing address),
· gender and birth date, if you choose, or are otherwise required to, enter such information,
· products purchased and occasion type (for example, Mother's Day),
· any promotion or gift card code and related information,
· message and gift recipients' names, addresses, telephone numbers and email addresses,
· Information about your company or business,
· your computer’s internet protocol (IP) address and the name of the web page directing you.
We also may gather information about how visitors navigate through our Websites by using clickstream data gathered with “cookies” and/or other online tools such as “pixel tags.” See Section 3 – Cookies for further information.
Information you provide to us may be collected by us even if an order, registration, or other process is started but not completed or otherwise cancelled. Members may also add to their Address Book the name, address and telephone number of friends or other persons to whom they may wish to send gifts or expressions. Other Members do not have the right to view and edit your Address Book entries.
SECTION 3 - COOKIES
We have relationships with third parties who may receive non-personal information directly from the cookies placed by our Services on your computer to assist in analyzing our business and customers.
Our Services may also use a common web technology "called "action tags" (also called single pixel gifs or web beacons) to anonymously track purchase, usage and other web activity information. Action tags may be used to provide data to third parties for tracking purposes. However, our Services do not use action tags to collect or transfer personal information. In addition, third parties may set their own cookies and tags through our Services (such as through interest-based advertising, described below). We do not control such third parties or their privacy practices. If you do not want third parties to be able to use such methods, you should modify your browser settings to limit such access.
The table below lists the cookies we collect and what information they store. We've listed them so that you can choose if you want to opt-out of cookies or not.
|COOKIE name||COOKIE Description|
|CART||The association with your shopping cart.|
|CATEGORY_INFO||Stores the category info on the page, that allows to display pages more quickly.|
|COMPARE||The items that you have in the Compare Products list.|
|CURRENCY||Your preferred currency|
|CUSTOMER||An encrypted version of your customer id with the store.|
|CUSTOMER_AUTH||An indicator if you are currently logged into the store.|
|CUSTOMER_INFO||An encrypted version of the customer group you belong to.|
|CUSTOMER_SEGMENT_IDS||Stores the Customer Segment ID|
|EXTERNAL_NO_CACHE||A flag, which indicates whether caching is disabled or not.|
|FRONTEND||You sesssion ID on the server.|
|GUEST-VIEW||Allows guests to edit their orders.|
|LAST_CATEGORY||The last category you visited.|
|LAST_PRODUCT||The most recent product you have viewed.|
|NEWMESSAGE||Indicates whether a new message has been received.|
|NO_CACHE||Indicates whether it is allowed to use cache.|
|PERSISTENT_SHOPPING_CART||A link to information about your cart and viewing history if you have asked the site.|
|POLL||The ID of any polls you have recently voted in.|
|POLLN||Information on what polls you have voted on.|
|RECENTLYCOMPARED||The items that you have recently compared.|
|STF||Information on products you have emailed to friends.|
|STORE||The store view or language you have selected.|
|VIEWED_PRODUCT_IDS||The products that you have recently viewed.|
|WISHLIST||An encrypted list of products added to your Wishlist.|
|WISHLIST_CNT||The number of items in your Wishlist.|
SECTION 4 – INTEREST-BASED ADVERTISING
Advertisements for our products and services may appear on third party websites around the Internet. Some websites and services deliver these advertisements based upon data that has been previously collected about your past behavior online. For example, if you have viewed websites about gift baskets, these websites or services may display to you an advertisement for our gift baskets. This kind of targeted advertising is sometimes called interest-based or online behavioral advertising. It is generally not based upon your personal information, but rather, upon your online activities.
We do not control such third party websites or services on which these advertisements appear. Further, we do not control how they collect and use data about your online activities. However, you may opt-out of being tracked online by certain companies by visiting http://www.aboutads.info/choices/ OR http://www.networkadvertising.org/managing/opt_out.asp. If you opt-out, you will still receive advertisements, but they will not be delivered to you based upon your behavioral data possessed by the companies from whom you have opted-out. This process relies upon an opt-out cookie, so if you delete your cookies or use a different computer, you will have to repeat this process.
SECTION 5 – HOW WE USE THE INFORMATION WE COLLECT
· send you newsletters and/or communicate promotional offers that may be of interest to you,
· process and fill your orders
· contact you regarding the processing of your order
· provide an enhanced and more personalized shopping experience
We may use aggregated data that does not identify you personally for any purposes, including without limitation, research, commercial purposes or improving our Website. For example, we use demographic information gathered via Google Analytics Demographics & Interests reports to gain a deeper understanding of the visitors to our website.
SECTION 6 - CONSENT
How does Gift A Feast get your consent?
When you provide Gift A Feast with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
We will not use your personal information for a secondary reason, like marketing, unless we ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do you withdraw your consent?
If after you opt-in, you change your mind, you may withdraw your consent for Gift A Feast to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at:
Gift A Feast
Attn: Internet Services Department
489 Douglass Street
San Francisco, CA 94114
SECTION 7 - PAYMENT
SECTION 8 - THIRD-PARTY SERVICES
We may partner with third-party providers to provide specific services to us, such as credit card processing, shipping, promotional or other support services. In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 9 - SECURITY
We take reasonable precautions and follow industry best practices to protect your personal information, and to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL). Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
You play a significant role in protecting your information. After you register on our Website you are responsible for protecting the security of your username and password. You are responsible for any transaction made using your username and password.
SECTION 10 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, we invite you to contact us at:
Gift A Feast
Attn: Internet Services Department
489 Douglass Street
San Francisco, CA 94114
©2015, Gift A Feast, LLC. All rights reserved.